bdrami Privacy Policy

This Privacy Policy ("Policy") describes how bdrami ("we", "us", "the Platform", "the Operator") collects, processes, stores, and protects the personal information of all registered users ("you", "Player", "User") who access the bdrami platform at bdrami.org.

By creating an account on bdrami, making a deposit, placing a wager, or otherwise engaging with any service offered through our platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.

bdrami is committed to handling your personal information with care, transparency, and strict confidentiality. We do not sell your personal data to third parties. We do not share your data beyond what is necessary to operate our platform, process payments, and comply with applicable legal obligations.

This Policy applies to all players regardless of their location. It covers data collected through our website, mobile browser experience, customer support interactions, and payment processing flows. If you have questions about any aspect of this Policy, please contact our data support team at [email protected].

bdrami processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the services you have requested.
• Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable legal duties.
• Legitimate interests: Processing carried out to prevent fraud, maintain platform security, and improve our services — where those interests are not overridden by your privacy rights.
• Consent: Where we send promotional communications or non-essential cookies, we rely on your explicit consent, which you may withdraw at any time by contacting [email protected].

bdrami retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law.

• Account data is retained for the lifetime of your active account and for a period of up to 5 years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of 5 years from the date of each transaction.
• KYC verification documents are retained in accordance with applicable AML obligations and deleted securely once the retention period has elapsed.
• Customer support communications are retained for up to 2 years from the date of the last interaction.
• Technical and device logs are retained for up to 12 months unless a longer retention period is required for an active security investigation.

When your data is no longer required, bdrami will delete or anonymise it in a secure and irreversible manner.

bdrami implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and our platform
• Encrypted storage of sensitive data fields including passwords and payment references
• Access controls ensuring that only authorised personnel can access personal data, on a strict need-to-know basis
• Regular security audits and vulnerability assessments of our platform infrastructure
• Automated monitoring systems that detect and alert on suspicious access patterns in real time

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining the confidentiality of your login credentials and reporting any suspected unauthorised access to our support team immediately.

To exercise any of the above rights, submit a written request to [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days. In some cases, we may need to verify your identity before processing the request. Where a request is complex or numerous, we may extend the response period by a further 30 days, of which you will be notified.

bdrami is strictly prohibited for use by anyone under 21 years of age. We do not knowingly collect personal data from minors. If we become aware that a user under the age of 21 has created an account and provided personal data, we will immediately suspend the account, delete the associated personal data, and return any deposited funds to the originating payment source.

If you believe a minor has registered on the bdrami platform, please notify us immediately at [email protected] so we can take prompt action.

bdrami reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. The "Last Updated" date at the top of this page reflects when the most recent version took effect. We encourage you to review this Policy periodically.

Where changes are material — meaning they significantly affect how we use your personal data or your rights as a player — we will notify all registered players via email at least 7 days before the changes take effect. Your continued use of the bdrami platform after the effective date of any changes constitutes your acceptance of the revised Policy.